Obtener Llamada | Nebrija AI | Documentation v15.0

{
  "id": "c3f1a9d2-7b4e-4f9a-9d3e-2a1b5f6c7d8e",
  "status": "ended",
  "customer": {
    "number": "+34123456789"
  },
  "assistantId": "a12b34cd-56ef-78ab-90cd-12ef34567890",
  "phoneNumberId": "b23c45de-67fa-89bc-01de-23fa45678901",
  "testId": "d34e56fg-78ab-90cd-12ef-34ab56789012",
  "testVariant": "B",
  "startTime": "2024-06-10T15:20:00Z",
  "endTime": "2024-06-10T15:45:30Z",
  "durationMinutes": 25.5,
  "cost": 3.75,
  "endedReason": "Call completed successfully",
  "transcript": "Hola, quería consultar sobre el estado de mi pedido. Claro, su pedido fue enviado ayer y llegará mañana.",
  "recordingUrl": "https://nebrijaai.com/recordings/c3f1a9d2-7b4e-4f9a-9d3e-2a1b5f6c7d8e.mp3",
  "analysis": {
    "sentiment": "positive",
    "keywords": [
      "pedido",
      "estado",
      "envío",
      "llegada"
    ],
    "durationSeconds": 1530,
    "agentSatisfactionScore": 4.7
  },
  "transferDestination": {
    "department": "Atención al Cliente",
    "extension": "1234"
  }
}

Devuelve los detalles completos de una llamada, incluyendo transcripción y análisis.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

idstringRequired

Response

Detalles de la llamada.

idstringOptional

statusenumOptional

Allowed values:

customerobjectOptional

assistantIdstringOptionalformat: "uuid"

phoneNumberIdstringOptionalformat: "uuid"

testIdstringOptionalformat: "uuid"

testVariantenumOptional

Allowed values:

startTimestringOptional

endTimestringOptional

durationMinutesdoubleOptional

costdoubleOptional

endedReasonstringOptional

transcriptstringOptional

recordingUrlstringOptional

analysisobjectOptional

transferDestinationobjectOptional

Errors

404

Not Found Error