Obtener Llamada | Nebrija AI | Documentation v15.0

curl https://nebrijaai.com/api/v1/calls/id \
     -H "Authorization: Bearer <token>" \
     -H "Content-Type: application/json"

{
  "id": "c3f1a9d2-7b4e-4f9a-9d3e-2a1b5f6c7d8e",
  "status": "ended",
  "customer": {
    "number": "+34123456789"
  },
  "assistantId": "a12b34cd-56ef-78ab-90cd-12ef34567890",
  "phoneNumberId": "b23c45de-67fa-89bc-01de-23fa45678901",
  "testId": "d34e56fg-78ab-90cd-12ef-34ab56789012",
  "testVariant": "B",
  "startTime": "2024-06-10T15:20:00Z",
  "endTime": "2024-06-10T15:45:30Z",
  "durationMinutes": 25.5,
  "cost": 3.75,
  "endedReason": "Call completed successfully",
  "transcript": "Hola, quería consultar sobre el estado de mi pedido. Claro, su pedido fue enviado ayer y llegará mañana.",
  "recordingUrl": "https://nebrijaai.com/recordings/c3f1a9d2-7b4e-4f9a-9d3e-2a1b5f6c7d8e.mp3",
  "analysis": {
    "sentiment": "positive",
    "keywords": [
      "pedido",
      "estado",
      "envío",
      "llegada"
    ],
    "durationSeconds": 1530,
    "agentSatisfactionScore": 4.7
  },
  "transferDestination": {
    "department": "Atención al Cliente",
    "extension": "1234"
  }
}

Devuelve los detalles completos de una llamada, incluyendo transcripción y análisis.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

idstringRequired

Response

Detalles de la llamada.

idstring

statusenum

Allowed values:

customerobject

assistantIdstringformat: "uuid"

phoneNumberIdstringformat: "uuid"

testIdstringformat: "uuid"

testVariantenum

Allowed values:

startTimestring

endTimestring

durationMinutesdouble

costdouble

endedReasonstring

transcriptstring

recordingUrlstring

analysisobject

transferDestinationobject

Errors

404

Not Found Error

$	curl https://nebrijaai.com/api/v1/calls/id \
>	-H "Authorization: Bearer <token>" \
>	-H "Content-Type: application/json"

1	{
2	"id": "c3f1a9d2-7b4e-4f9a-9d3e-2a1b5f6c7d8e",
3	"status": "ended",
4	"customer": {
5	"number": "+34123456789"
6	},
7	"assistantId": "a12b34cd-56ef-78ab-90cd-12ef34567890",
8	"phoneNumberId": "b23c45de-67fa-89bc-01de-23fa45678901",
9	"testId": "d34e56fg-78ab-90cd-12ef-34ab56789012",
10	"testVariant": "B",
11	"startTime": "2024-06-10T15:20:00Z",
12	"endTime": "2024-06-10T15:45:30Z",
13	"durationMinutes": 25.5,
14	"cost": 3.75,
15	"endedReason": "Call completed successfully",
16	"transcript": "Hola, quería consultar sobre el estado de mi pedido. Claro, su pedido fue enviado ayer y llegará mañana.",
17	"recordingUrl": "https://nebrijaai.com/recordings/c3f1a9d2-7b4e-4f9a-9d3e-2a1b5f6c7d8e.mp3",
18	"analysis": {
19	"sentiment": "positive",
20	"keywords": [
21	"pedido",
22	"estado",
23	"envío",
24	"llegada"
25	],
26	"durationSeconds": 1530,
27	"agentSatisfactionScore": 4.7
28	},
29	"transferDestination": {
30	"department": "Atención al Cliente",
31	"extension": "1234"
32	}
33	}